Online reputation

MAXIMISE YOUR REVENUE BY MANAGING YOUR ONLINE REPUTATION CORRECTLY

Do you know what your guests say about your hotel? One certainty these days is the importance of having access to this information, from the leading online travel agencies and opinion websites. These contents offer high strategic value in an extremely competitive environment, where your online reputation has a direct impact on bookings.

Your customers' opinions allow you to inspect quality on a daily basis, which reveals opportunities to improve and which should be managed, to achieve two main goals:

Improve online visibility
- Generate positive opinions to encourage new bookings.
- Ensure negative opinions are managed appropriately, to resolve incidents and avert conflictive situations.

Improve the quality of the hotel
- Perform a continual audit guided by your customers.
- Identify the biggest negatives and find solutions to correct them.

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SCAN HOTEL
THE IMPORTANCE OF ACTIVE MANAGEMENT

To perform active management you need to find the appropriate solution to enable you to collect detailed information and which involves activities that are doable on a day-to-day basis, as regards both the time and resources used.

This is why we have developed Scanhotel, a powerful tool designed for independent hotels and small chains that contributes to optimising online reputation management, ensuring a positive impact on their sales.

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